If you’re having issues with MyFitnessPal we recommend taking the following steps to identify the root cause of the issue.
First things first: Check MyFitnessPal Status
Before you complete these steps, please check to make sure that MyFitnessPal hasn’t had any recent issues (i.e., no syncing errors, frequent crashes, or system failures in the last week) by checking the app status on their website: https://status.underarmour.com/ or on: https://downdetector.ca/status/myfitnesspal
If there are any problems on MyFitnessPal’s end, that might be the cause of the syncing issue you’re experiencing in Trainerize. Unfortunately, if that’s the case our only option is to wait until MyFitnessPal gets everything back up and running.
If there is an issue with the auto-sync functionality between MyFitnessPal and Warrior DNA Fit, there are 2 recommended solutions:
1. Manually sync client data from MyFitnessPal
Although the automatic syncing features may not be working, you can still access your nutritional information (meal details, macros, etc.) by manually syncing your data. You can do this from your mobile app by navigating to More > Connected apps and devices > MyFitnessPal then tapping “Sync now”.
Manual syncing can be done as often as needed and will let you see what you are eating and continue supporting your nutrition goals. No data is lost in the process. Learn how.
2. Use Fitbit to monitor Your nutrition
The second option is to temporarily switch the app you use to track your meals to Fitbit. Just like with MyFitnessPal,we’ll still get to see your full meal details and macros, and your daily intake will still be compared against your prescribed nutrition goal.
There’s no need for you to disconnect from MyFitnessPal. you simply need to download the Fitbit app, connect it to Warrior DNA Fit, and start tracking. Once MyFitnessPal is working again as it should, you can switch back to tracking your meals there. Learn more.
Next: try the following solutions
If MyFitnessPal has had no issues for the last week, we recommend to try the following:
Solution 1: Check the Minimum Daily Calorie Goal
Myfitnesspal will not sync if the calories you’ve entered for the day are below a level they have termed “Unhealthy”. MyFitnessPal automatically has a minimum daily calorie goal of 1,200 calories per day for women and 1,500 calories per day for men. These minimums, based on recommendations from the National Institutes of Health, ensure that those using the app to try to lose weight do so safely and get enough essential nutrients to prevent malnutrition.
Can you please ensure that at least on at least one of the day you’re trying to sync (e.g., yesterday) your logged nutrition data is above the recommended threshold (Male – over 1500 calories / Female – over 1200 calories), then click the button to “Complete this entry”. It may take a few minutes, but your calories should now sync over to Warrior DNA Fit.
Solution 2: Ensure your Diary is Public and Turn Diary Syncing On
In your MyFitnessPal app, go to “Settings” > “Sharing and Privacy” > “Diary Sharing” and then select “Public” from the list of options.
Next, go to your Warrior DNA Fit app under “More” > “Connect Apps and Devices” > “MyFitnessPal” and then select “Enable Diary Share”.
How To Share Your MyFitnessPal Meal Diary from Warrior DNA Fit on Vimeo.
Solution 3: Disconnect and Reconnect MyFitnessPal and Warrior DNA Fit
If the first option does not work, you may need to un-sync your MFP account from Warrior DNA Fit, delete the Warrior DNA Fit app, then reinstall and try to sync again. This will force a one-time manual sync between the two apps, pulling any data entered in MFP into Warrior DNA Fit. After that, so long as there are no issues on MyFitnessPal’s side, new meal data should automatically sync.
Solution 4: Unlink Facebook Sign-On and Use Email to Log In Instead
If solution 2 does not work, it could be caused by the fact that MFP allows you to sign up with your Facebook. If you have set up your MFP account using your Facebook account as your login credentials, you will need to unlink this momentarily and create an email sign in by following the steps below:
From the Web
Log into your account on our website at www.myfitnesspal.com. If you are a mobile app user, you should log in using the same username and password you use in the app.
Click “My Home” then “Settings” then “Facebook/Twitter sharing settings: and click “Disconnect” in the Facebook section.
From the Android, iPad and iPhone MFP app:
In the Menu (or “More” page) tap “Settings” then “Sharing & Privacy” then tap “Facebook Settings” then “Disconnect from Facebook”.
If you created your account using your Facebook login, you will be prompted to enter a new MyFitnessPal password. You will need to log in using your registered email address and MyFitnessPal password from then on.
Solution 5: Confirm Account Details
If you have two MyFitnessPal accounts it may be mixing up the data source and incorrectly pulling data from your other account. Please make sure you either delete the account you are not using or make sure it’s set up with a different email/password and the one you’re using to track meals is the one you connected to Warrior DNA Fit.
If none of these solutions work for you
If the issue persists, please reach out to us and provide the following information for additional troubleshooting: contact firstname.lastname@example.org